Status
Live status of every part of Prodmail, with 90 days of history. Incidents are posted here as they happen and updated until they're resolved.
Last checked . Checks run every minute from three locations.
Past incidents
Delayed outbound delivery
14 October 2026 · Outbound mail · 47 minutes
08:37 UTCResolvedAll queued messages have been accepted by the provider. Nothing was lost; the longest delay was 41 minutes.
08:12 UTCMonitoringSends are leaving the queue at normal speed again. We're watching the backlog drain.
07:50 UTCInvestigatingOur upstream mail provider is accepting sends slowly. Messages are queued and will go out; nothing needs to be re-sent.
Scheduled maintenance: database upgrade
30 September 2026 · Webmail, API, Sync · 12 minutes
02:12 UTCCompletedUpgrade finished. Webmail and sync are back, and inbound mail that arrived during the window has been delivered.
02:00 UTCIn progressWebmail and the API are read-only while we upgrade the primary database. Inbound mail is being queued and will be delivered once the upgrade completes.
23 SeptemberScheduledA 15-minute maintenance window on 30 September at 02:00 UTC. Mail sent to you during the window is queued, not lost.
Search returning stale results
3 September 2026 · Webmail · 2 hours 10 minutes
16:40 UTCResolvedThe search index has caught up. Messages received during the incident are now searchable.
14:30 UTCIdentifiedThe search indexer fell behind after a deploy. Mail delivery and the inbox are unaffected; only search results are missing recent messages. A fix is rolling out.